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Frequently Asked Questions
MOST COMMON QUESTIONS
At the moment, we do not have any physical shops but with the support of patrons like you, we will soon start our brick & mortar shop.
At any point of time, we will have at least 50% more stock than what is visible on the website.
We launch our products in batches. Moreover, we also take custom orders for jewellery. So, let us know if you want to give custom orders.
We agree. The Heart Studio products are slightly costlier than other places.Creative process is a subjective one and the way in which each and every artist works differs. We don’t outsource the jewellery production. We take care of everything in-house. So, the longer duration & hence higher value of our products. We use premium quality resources / base materials. For example terracotta clay can be bought for even ₹80 / kg & also for ₹250 / kg depending on the quality. Each piece in our catalogue is unique. So, the higher value. Apart from the production cost, we also have media cost for photography & videography, cost of content writing for the website, social media & marketing cost. Added to these are website domain, hosting, security & miscellaneous charges associated with an eCommerce website like this. More importantly, we have the Goods & Services Tax (GST), payment gateway charges, bank charges, etc.
In essence for every ₹100 that you pay almost ₹23 is spent on taxes & charges that we have to pay. Most importantly, we deserve the premium that we charge! Don’t you think so?